Legal

PRIVACY POLICY

LBM Fibreglass, operated by LBM Marine Pty Ltd, is committed to protecting your privacy and managing personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This policy outlines how we collect, use, store, and protect your personal information.

Collection of Personal Information

Personal information is information that identifies you as an individual. LBM Fibreglass may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Location details
  • Information related to service enquiries or repair requests

This information is collected when you contact us via our website, email, or phone, or when you request a quote for fibreglass repair services.

Use of Personal Information

The personal information we collect is used solely for the purpose of:

  • Responding to enquiries and service requests
  • Providing repair quotes and service information
  • Communicating with customers regarding repairs or ongoing services
  • Improving our overall customer experience

We do not use your personal information for unsolicited marketing and we will never sell or rent your information to third parties.

Disclosure of Personal Information

LBM Fibreglass does not sell, trade, or rent personal information to third parties. Information may only be disclosed where necessary to provide a requested service, comply with a legal obligation, or protect the rights and safety of LBM Fibreglass, our customers, or others.

Your form submissions via our website are processed securely through Formspree, a trusted third-party service provider. Formspree handles submitted data in accordance with their own privacy policy and industry-standard security practices.

Cookies

Our website may use cookies to analyse website traffic and improve your browsing experience. Cookies do not access personal information stored on your device. You can choose to disable cookies through your browser settings, though this may affect certain website functionality.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely and access is limited to authorised personnel only.

Access and Correction

You may request access to personal information we hold about you, or request corrections if the information is inaccurate or outdated. Requests can be made by contacting us directly at info@lbmfibreglass.com.au.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Updated versions will be published on this website.

Contact

If you have any questions regarding this Privacy Policy, please contact us:

LBM Fibreglass, Brisbane, Queensland